Network Services

Eduroam

Tulane Wireless – Eduroam – General Information

Do I need to register for Wireless access?
No.

Logging on to eduroam

Use the automated configuration tool to gain access to Eduroam.

Using a data plan or other wi-fi connection, go to the web site: https://cat.eduroam.org/?idp=758 and follow the prompts.

Username should include @tulane.edu

Password is the same password that is used for email and Gibson

eduroam

For specific instructions click the link for your device:

For more information on eduroam in general and using eduroam at another institution, continue reading.

Technology Services offers access to eduroameduroam (EDUcation ROAMing) is a secure roaming infrastructure that allows Tulane faculty, students, and staff access to WiFi at participating institutions, and provides access to the Tulane wireless network to visiting faculty, students, and staff from other institutions who are participating in the eduroam network.

eduroam began in Europe where there are many participating institutions.

The eduroam web site includes a map with more information about participating institutions: US https://www.eduroam.us/eduroam_us_institutions and worldwide: http://monitor.eduroam.org/eduroam_map.php?type=all

Using eduroam
There are two elements in the eduroam architecture that need to be understood: authentication and authorization. Authentication is the process of validating a user’s credentials. Authorization is the process of granting and specifying user access. In eduroam, the authentication process is carried out by the home institution.  As a Tulane user, this means that if you visit a participating institution, when you log on to their eduroam network, the Tulane server will receive a request to validate your credentials.  Once that is done, the participating institution will determine the type of access that you as a visitor will have. This can vary from institution to institution depending on their policies.

Configuring your Wireless Adapter: Tulanians visiting participating institutions
The SSID is eduroam, it should be broadcast and it should be consistent across all participating institutions. The encryption type will depend on whatever the visited institution has decided to support. Below are some basic settings that you will need. Obtain information from the institution you are planning to visit in order to get all the required settings.

Note: The minimum encryption for an eduroam connection should be WPA/TKIP. WEP is not acceptable as it is insecure.

Policy
As a user of the Tulane network, you are bound by Tulane’s Policy on Use of Computers and Networks.

Support
As an eduroam host, we can only provide limited support. You must get as much assistance as possible from your home institution. If you are still have difficulties connecting, please contact the Help Desk at 1-866-276-1428.

Network Services

Services Include:

  • Firewall Exception
  • New Cable Installation
  • Port Activation
  • Static or Reserved IP
  • DNS Change

Access the Network Services catalog at https://tulane.service-now.com/ess

Make your selection under the heading “Order Things” (see image below)

service_now

 

VPN - Windows Configuration

Tulane VPN for Windows

The Tulane VPN (Virtual Private Network) provides a “private” web-based connection between two networks (e.g., between a campus department network and an external network) and encrypts the communications that pass between the two networks. Once connected, Tulane faculty, staff, and students will be able to access departmental servers, data sources and applications.

VPN - Mac OS X Configuration

Tulane VPN for Mac OS X

The Tulane VPN (Virtual Private Network) provides a “private” web-based connection between two networks (e.g., between a campus department network and an external network) and encrypts the communications that pass between the two networks. Once connected, Tulane faculty, staff, and students will be able to access departmental servers, data sources and applications.

VPN - iOS, iPhone, iPad Configuration

Tulane VPN for iOS, iPhone, iPad

The Tulane VPN (Virtual Private Network) provides a “private” web-based connection between two networks (e.g., between a campus department network and an external network) and encrypts the communications that pass between the two networks. Once connected, Tulane faculty, staff, and students will be able to access departmental servers, data sources and applications.

VPN - Android Configuration

Tulane VPN for Android

The Tulane VPN (Virtual Private Network) provides a “private” web-based connection between two networks (e.g., between a campus department network and an external network) and encrypts the communications that pass between the two networks. Once connected, Tulane faculty, staff, and students will be able to access departmental servers, data sources and applications.

GRIT Contact Info

Phone: 504-988-2685

Email: sphhelp@tulane.edu

Address: Tidewater Building
Suite 1800
1440 Canal Street
New Orleans, LA 70112

Campus Mail Box: 8313